Patient Support Services
Every patient is assigned a case manager at MATClinics
Many patients face everyday challenges ranging from a hectic work-life schedule to the lack of transportation. Having a go-to person will reduce the stress in their life and potential barriers to their recovery.
There is no additional cost for talking to your case manager and we have found that many patients find it extremely helpful to know that there is someone whom they can call or text if they have needs or questions between their doctor visits.
Case Management
What it is
Case management has been proven to be one of the most effective aspects of any addiction treatment program. According to a SAMHSA (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol (TIP), case management "will enhance the scope of addictions treatment and the recovery continuum.
- Provide the client a single point of contact for multiple health and social services systems
- Advocate for the client
- Be flexible, community based and client oriented
- Assist the client with needs generally thought to be outside the realm of "substance abuse treatment"
What We Do
At MATClinics, every patient is assigned a case manager who will follow up within two days of an appointment to make sure that patients:
- Successfully fill their initial prescription (often this requires a lot of back and forth between the case manager, the pharmacy, the patient and the insurance company)
- Begin their medication regimen correctly and according to the doctor's prescription
- Are not experiencing undue side-effects or withdrawal symptoms
- Are aware of appropriate counseling alternatives
Follow Up
Case management has been proven to be one of the most effective aspects of any addiction treatment program. According to a SAMHSA (Substance Abuse and Mental Health Services Administration) Treatment Improvement Protocol (TIP), case management "will enhance the scope of addictions treatment and the recovery continuum.
- Provide the client a single point of contact for multiple health and social services systems
- Advocate for the client
- Be flexible, community based and client oriented
- Assist the client with needs generally thought to be outside the realm of "substance abuse treatment"
Other Services
At MATClinics, we offer the full complement of addiction treatment services in an outpatient setting. While medications are crucial, they can be even more effective when combined with behavioral health care. These services help address the underlying psychological, social, and emotional factors that contribute to substance use disorders.
Begin Your Recovery Today
MATClinics currently accepts all Maryland Medicaid programs as well as Medicare Part B and all CareFirst (or BlueCross Blue Shield) plans. Learn more about what to expect and a list of the insurance programs accepted.
